ManyaGuide How to check your NSSF statement and balance (*254# and NSSF Go)
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Your NSSF (National Social Security Fund) savings belong to you. Check them regularly to make sure your employer is remitting your contributions.
3 ways to check your NSSF balance
- USSD: dial *254# from your phone number registered with NSSF – check your balance, get a mini statement or make a voluntary contribution.
- NSSF Go app (Android & iOS) – full statement, employment history and claim status.
- NSSF Go web at nssfug.org.
Toll-free helpline: 0800 286 773.
How much is contributed?
| Who | Contribution |
|---|---|
| Employee | 5% of gross pay |
| Employer | 10% of gross pay |
| Total | 15% every month |
NSSF interest rate
NSSF declared a record 22.53% interest for FY2025/26 (announced 24 September 2026), up from 13.5% the year before.
Employer not remitting?
If your statement shows missing months, raise it with your employer's HR first, then report to NSSF (0800 286 773 or any branch). NSSF can take enforcement action against employers.
Frequently asked questions
What is the NSSF USSD code?
*254#.
Can I save with NSSF if I'm self-employed?
Yes. You can make voluntary contributions through NSSF Go or *254#.
When can I access my NSSF savings?
At retirement (55), or earlier under mid-term access at 45 with 10 years of contributions. See NSSF mid-term access.
Fees and codes change. Spotted something out of date? Tell us.